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Bradford Travel Centre Advisor Post Ref. PS/PO10ai

Grade E SP1-4 £16,858 - £19,520 per annum. Please note it is WYCA policy to recruit to SP1 for all appointments. Closing date 28th September 2017. Based in Bradford Interchange

 Joining our team of customer service professionals in our busy Travel Centre at Bradford Bus Station, you’ll provide a high level of customer service to the travelling public. This will include the sale of tickets, passes and providing advice for tourists and passenger information for bus and rail services.

You will be enthusiastic and totally customer focussed, able to work under pressure and to act on your own initiative. Applicants will also be used to handling cash and dealing with several jobs at the same time. With excellent communication skills you will be able to demonstrate a track record of working with the public. Ideally you should have a good grasp of the bus and train network in West Yorkshire and knowledge of computer systems. You will be required to cover the hours and days required to provide an appropriate level of customer service (this will include Saturdays).  

West Yorkshire Combined Authority (WYCA) has a flexible and encouraging approach to helping you achieve your best work/life balance and career goals with a range of benefits including a local government career average pension scheme, a free countywide travel MCard (zone 1-5) and flexitime working scheme.  

We encourage applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Please submit your application by 28th September 2017   

If you have not heard from us within 4 weeks of the closing date please assume that you have not been successful on this occasion. Candidates will be notified of invitation to interview by e-mail.   

No Agencies please. 

Candidate information will be retained by WYCA for 12 months unless you make a request for this to be deleted.

Please note: it is WYCA’s policy to recruit at SP1 for all appointments    



Apply online

Please read the Travel Centre Advisor Role Profile before applying for this post.

You can then apply online

You can also read about the benefits of working at WYCA