Accessibility statement

Accessibility statement for West Yorkshire Combined Authority

This accessibility statement applies to the West Yorkshire Combined Authority group of websites:

These websites are run by the West Yorkshire Combined Authority. We want as many people as possible to be able to use our website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

Overall our websites are quite accessible, and our customers should be able to use the site without too much difficulty. We are aware of some issues that may affect the accessibility of some parts of the website:  

  • focus is not clearly visible across all elements on the site
  • error messaging on our forms is not sufficiently descriptive or announced by a screen reader
  • videos are missing audio description and text alternatives and, in some places, captions
  • some content is overlapped or truncated when using FireFox at 200% text zoom

 

Information in different formats

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

Email - customerfeedback@westyorks-ca.gov.uk  

Call – 0113 251 7272 

Write - West Yorkshire Combined Authority, Wellington House, 40-50 Wellington Street, Leeds, LS1 2DE 

We will acknowledge your request within 3 working days. 

 

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements. Please contact us on customerfeedback@westyorks-ca.gov.uk 

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person 

If you need directions to our offices, please call or email us. 

Email customerfeedback@westyorks-ca.gov.uk  

Call – 0113 251 7272 

Write - West Yorkshire Combined Authority, Wellington House, 40-50 Wellington Street, Leeds, LS1 2DE 

Technical information about this website’s accessibility

The West Yorkshire Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

These websites are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Page design

  1. Alt text is not used correctly in all places: logos are missing alt text in places and decorative images have unnecessary alt text that make it very time consuming for screen reader users to navigate the site. This fails WCAG success criterion 1.1.1 (Non-text content). We plan to add descriptive alt text where needed and remove unnecessary alt text from our decorative images by [August 2022].
  2. Videos across the site are not fully accessible as they are missing audio description, text alternatives and, in some places, captions. This fails WCAG success criteria 1.2.2 (Captions), 1.2.3 (Audio Description or Media Alternative) and 1.2.5 (Audio Description). We plan to improve the accessibility of our videos by adding audio description/ text alternatives and captions by [August 2022]. Any new videos will be developed with accessibility features built in.
  3. Colour contrast of some text elements at high zoom is insufficient. This fails WCAG success criterion 1.4.3 (Contrast (Minimum)). We plan to review the colours used and change any that do not meet the minimum contrast requirements by [August 2022].
  4. Text gets cut off when enlarged on main pages when viewed with text resized to 200% using custom browser settings in Firefox. This fails WCAG success criterion 1.4.4 (Resize text). We plan to resolve this issue by [August 2022].
  5. Some of our images contain text. This text cannot be changed or manipulated to suit user preferences so may be difficult for some users to read. This fails WCAG success criterion 1.4.5 (Images of Text). We plan to resolve this issue by [August 2022].
  6. At high levels of zoom, some tables do not reflow so the content contained within is no longer visible. This fails WCAG success criterion 1.4.10 (Reflow). We plan to fix this reflow issue by [August 2022].
  7. Colour contrast of some non-text elements, such as the +/- icons within our filters is insufficient. This fails WCAG success criterion 1.4.11 (Non-text contrast). We plan to review the colours used and change any that do not meet the minimum contrast requirements by [August 2022].

Navigation, links and buttons

  1. Within our top navigation, there are links to our partner websites. These list items have an incorrect parent, which fails WCAG success criterion 1.3.1 (Info and relationships). We plan to resolve this issue by [August 2022].
  2. On several pages, there are dark blue tiles which, when viewed at higher levels of zoom (200% or greater) or on a small screen, change appearance and wrap to the page width. In this presentation they become inaccessible to keyboard users and cannot be accessed using a screen reader. This fails WCAG success criteria 2.1.1 (Keyboard) and 1.3.1 (Info and relationships). We plan to resolve this issue by [August 2022].
  3. When the page is viewed at high zoom levels, some hidden elements, including the main navigation links and search functionality are included in the keyboard tabbing order. This is potentially disorientating for users and fails WCAG success criterion 2.4.3 (Focus Order). We plan to remove these hidden elements from the tabbing order by [August 2022].
  4. Some page elements, including West Yorkshire Combined Authority logo, which links to the homepage, and the homepage icon in the breadcrumbs, have no discernible link text. This fails WCAG success criterion 2.4.4 Link Purpose. We plan to add suitably descriptive alt text to these elements by [August 2022].
  5. In some places on our website the keyboard focus is not visible. This makes it hard for keyboard users to identify which part of the site is active and fails WCAG 2.1 success criterion 2.4.7 (focus visible). We plan to make the focus visible across the site by [August 2022].
  6. The purpose of links is not always clear from the text alone, which will affect screen reader users when they list links. This fails WCAG success criterion 2.4.4 (Link Purpose (In Context). We plan to change all links so they are meaningful without the context of the surrounding text by [August 2022]. Any new links added will also have clear purpose.

Interactive forms

  1. The error messaging on our forms is generic in places and does not describe how to correct the error. This fails WCAG success criterion 3.3.3 (Error suggestion) We plan to change our error messaging so it accurately describes the issue and how to fix it by [August 2022]. Any new forms will be added with descriptive error messaging.
  2. The error messaging on our forms is not announced by the screen reader so blind users will be unaware an error has occurred. This fails WCAG success criterion 4.1.3 (Status Message). We plan to make the error messaging assertive by [August 2022].

Other issues

  1. Some parsing errors have been identified on our website that may interfere with how well assistive technologies work. This includes two <div> elements with a duplicated ID of "main" on the search results page. This fails WCAG success criterion 4.1.1 (Parsing). We plan to resolve these HTML issues by [August 2022].

PDFs

  1. PDFs are missing document titles that can make it difficult for screen reader users to quickly establish the contents of the document. This fails WCAG success criterion 2.4.2 (Page Titled). We plan to add document titles to all PDFs on our site by [August 2022]. Any new PDFs will be published with titles as standard.
  2. PDFs are missing document bookmarks which are a key method of navigation for some users. This fails WCAG success criterion 2.4.5 (Multiple Ways). We plan to add bookmarks to our PDFs by [August 2022]. Any new PDFs will be developed with bookmarks as standard.
  3. Images within PDFs are missing alt text so they will be inaccessible to blind users. This fails WCAG success criterion 1.1.1 (Non-text content). We plan to add alt text to images within our PDFs by [August 2022]. Any new PDFs will have descriptive alt text added as standard.

Cookie policy

  1. When viewed with text resized to 200% using custom browser settings in Firefox, some of the text within the cookie policy is overlapped. This fails WCAG success criterion 1.4.4 (Resize text). We plan to resolve this issue by [August 2022].

 

Content that’s not within the scope of the accessibility regulations

Maps on our site are missing alt text. The accessibility regulations do not require us to add alt text as long as an address is provided alongside the map.

 

Preparation of this accessibility statement

This statement was prepared on 5 August 2021. It was last reviewed on 6 June 2022.

This website was last tested on 6th August 2021. This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and the test was carried out by Web Usability Partnership Ltd.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.