Accessibility statement

Accessibility statement for West Yorkshire Combined Authority

This accessibility statement applies to the West Yorkshire Combined Authority group of websites:

These websites are run by the West Yorkshire Combined Authority. We want as many people as possible to be able to use our website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

Overall our websites are quite accessible, and our customers should be able to use the site without too much difficulty. We are aware of some issues that may affect the accessibility of some parts of the website:  

  • focus is not clearly visible across all elements on the site
  • error messaging on our forms is not sufficiently descriptive or announced by a screen reader
  • videos are missing audio description and text alternatives and, in some places, captions

 

Information in different formats

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

Email - customerfeedback@westyorks-ca.gov.uk  

Call – 0113 251 7272 

Write - West Yorkshire Combined Authority, Wellington House, 40-50 Wellington Street, Leeds, LS1 2DE 

We will acknowledge your request within 3 working days. 

 

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements. Please contact us on customerfeedback@westyorks-ca.gov.uk 

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person 

If you need directions to our offices, please call or email us. 

Email customerfeedback@westyorks-ca.gov.uk  

Call – 0113 251 7272 

Write - West Yorkshire Combined Authority, Wellington House, 40-50 Wellington Street, Leeds, LS1 2DE 

 

Technical information about this website’s accessibility

The West Yorkshire Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

Theses websites are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Page design

  1. Alt text is not used correctly in all places: logos are missing alt text in places and decorative images have unnecessary alt text that make it very time consuming for screen reader users to navigate the site. This fails WCAG success criterion 1.1.1 (Non-text content). We plan to add descriptive alt text where needed and remove unnecessary alt text from our decorative images by [February 2022].
  2. Videos across the site are not fully accessible as they are missing audio description, text alternatives and, in some places, captions. This fails WCAG success criteria 1.2.2 (Captions), 1.2.3 (Audio Description or Media Alternative) and 1.2.5 (Audio Description). We plan to improve the accessibility of our videos by adding audio description/ text alternatives and captions by [February 2022]. Any new videos will be developed with accessibility features built in.
  3. Some of our images contain text. This text cannot be changed or manipulated to suit user preferences so may be difficult for some users to read. This fails WCAG success criterion 1.4.5 (Images of Text). We plan to resolve this issue by [February 2022].
  4. At high levels of zoom, some tables do not reflow so the content contained within is no longer visible. This fails WCAG success criterion 1.4.10 (Reflow). We plan to fix this reflow issue by [February 2022].

 

Navigation, links and buttons

  1. In some places on our website the keyboard focus is not visible. This makes it hard for keyboard users to identify which part of the site is active and fails WCAG 2.1 success criterion 2.4.7 (focus visible). We plan to make the focus visible across the site by [February 2022].
  2. The purpose of links is not always clear from the text alone, which will affect screen reader users when they list links. This fails WCAG success criterion 2.4.4 (Link Purpose (In Context). We plan to change all links so they are meaningful without the context of the surrounding text by [February 2022]. Any new links added will also have clear purpose.

 

Interactive forms

  1. The error messaging on our forms is generic in places and does not describe how to correct the error. This fails WCAG success criterion 3.3.3 (Error suggestion) We plan to change our error messaging so it accurately describes the issue and how to fix it by [February 2022]. Any new forms will be added with descriptive error messaging.
  2. The error messaging on our forms is not announced by the screen reader so blind users will be unaware an error has occurred. This fails WCAG success criterion 4.1.3 (Status Message). We plan to make the error messaging assertive by [February 2022].

 

PDFs

  1. PDFs are missing document titles that can make it difficult for screen reader users to quickly establish the contents of the document. This fails WCAG success criterion 2.4.2 (Page Titled). We plan to add document titles to all PDFs on our site by [February 2022]. Any new PDFs will be published with titles as standard.
  2. PDFs are missing document bookmarks which are a key method of navigation for some users. This fails WCAG success criterion 2.4.5 (Multiple Ways). We plan to add bookmarks to our PDFs by [February 2022]. Any new PDFs will be developed with bookmarks as standard.
  3. Images within PDFs are missing alt text so they will be inaccessible to blind users. This fails WCAG success criterion 1.1.1 (Non-text content). We plan to add alt text to images within our PDFs by [February 2022]. Any new PDFs will have descriptive alt text added as standard.

 

Content that’s not within the scope of the accessibility regulations

Maps on our site are missing alt text. The accessibility regulations do not require us to add alt text as long as an address is provided alongside the map.

 

Preparation of this accessibility statement

This statement was prepared on 5 August 2021.  It was last reviewed on 9 September 2021

This website was last tested on 6th August 2021. This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and the test was carried out by Web Usability Partnership Ltd.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.