Accessibility statement

Accessibility statement for West Yorkshire Combined Authority

This accessibility statement applies to the West Yorkshire Combined Authority group of websites:

These websites are run by the West Yorkshire Combined Authority. We want as many people as possible to be able to use our website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

Overall our websites are quite accessible, and our customers should be able to use the site without too much difficulty. We are aware of some issues that may affect the accessibility of some parts of the website:  

  • At high zoom, some content panels are not keyboard accessible or announced by a screen reader
  • The cycle journey planner on the CityConnect website will be difficult for many people with disabilities to use, especially screen reader users
  • PDFs are not accessible and may be difficult to use

 

Information in different formats

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

Email - customerfeedback@westyorks-ca.gov.uk  

Call – 0113 251 7272 

Write - West Yorkshire Combined Authority, Wellington House, 40-50 Wellington Street, Leeds, LS1 2DE 

We will acknowledge your request within 3 working days. 

 

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements. Please contact us on customerfeedback@westyorks-ca.gov.uk 

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person 

If you need directions to our offices, please call or email us. 

Email customerfeedback@westyorks-ca.gov.uk  

Call – 0113 251 7272 

Write - West Yorkshire Combined Authority, Wellington House, 40-50 Wellington Street, Leeds, LS1 2DE 

Technical information about this website’s accessibility

The West Yorkshire Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

These websites are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances and exemptions’ listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Page design

  1. At high levels of zoom, some tables do not reflow so the content contained within is no longer visible. This fails WCAG success criterion 1.4.10 (Reflow). We plan to fix this reflow issue by [June 2024].

Navigation, links and buttons

  1. Within our top navigation, there are links to our partner websites. These list items have an incorrect parent, which fails WCAG success criterion 1.3.1 (Info and relationships). We plan to resolve this issue by [June 2024].
  2. On several pages, there are dark blue tiles which, when viewed at higher levels of zoom (200% or greater) or on a small screen, change appearance and wrap to the page width. In this presentation they become inaccessible to keyboard users and cannot be accessed using a screen reader. This fails WCAG success criteria 2.1.1 (Keyboard) and 1.3.1 (Info and relationships). We plan to resolve this issue by [June 2024].
  3. The purpose of links is not always clear from the text alone, which will affect screen reader users when they list links. This fails WCAG success criterion 2.4.4 (Link Purpose (In Context). We plan to change all links so they are meaningful without the context of the surrounding text by [June 2024]. Any new links added will also have clear purpose.

PDFs

  1. PDFs are missing document titles that can make it difficult for screen reader users to quickly establish the contents of the document. This fails WCAG success criterion 2.4.2 (Page Titled). We plan to add document titles to all PDFs on our site by [June 2024]. Any new PDFs will be published with titles as standard.
  2. PDFs are missing document bookmarks which are a key method of navigation for some users. This fails WCAG success criterion 2.4.5 (Multiple Ways). We plan to add bookmarks to our PDFs by [June 2024]. Any new PDFs will be developed with bookmarks as standard.
  3. Images within PDFs are missing alt text so they will be inaccessible to blind users. This fails WCAG success criterion 1.1.1 (Non-text content). We plan to add alt text to images within our PDFs by [June 2024]. Any new PDFs will have descriptive alt text added as standard.

Cookie policy

  1. When viewed with text resized to 200% using custom browser settings in Firefox, some of the text within the cookie policy is overlapped. This fails WCAG success criterion 1.4.4 (Resize text). We plan to resolve this issue by [June 2024].

Cycle Journey Planner

  1. The cycle journey planner has a number of issues that will make it difficult for screen reader users to effectively engage with. In particular, many elements are not announced in a meaningful way, which fails WCAG success criterion 4.1.2 (Name, Role, Value). This is a third party tool embedded in our website and we have limited control to make changes. We are working to improve what we can and with the provider to improve overall accessibility. We will consider an alternative solution when the contract is up for renewal and plan to have the issue resolved by [June 2024].

Forms

  1. The contact form on some pages of our website is embedded as an iframe. This iframe is missing an accessible name which means the purpose of the form it contains may not be clear to individuals who use screen readers. It also might make the iframe form challenging for those who rely on keyboard navigation to skip. This fails WCAG success criteria 2.1.4 (Bypass Blocks) and 4.1.2 (Name, Role, Value). We plan to resolve this iframe issues by [June 2024].

 

Content that’s not within the scope of the accessibility regulations

Maps on our site are missing alt text. The accessibility regulations do not require us to add alt text as long as an address is provided alongside the map.

Some of our pre-recorded audio and video published before 23 September 2020 do not have audio descriptions. The accessibility regulations do not require us to add audio descriptions to audio and video published before this date.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Preparation of this accessibility statement

This statement was prepared on 21 September 2022. It was last reviewed on 1 December 2023.

This website was last tested on 15 September 2022. This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and the test was carried out by Web Usability Partnership Ltd.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.