West Yorkshire Public Perceptions of Transport Survey

West Yorkshire Combined Authority Research and Intelligence run an annual survey to better understand West Yorkshire residents’ perceptions and attitudes of transport

Results from the Transport Survey are in

The Combined Authority runs an annual survey to better understand West Yorkshire residents’ perceptions and attitudes towards transport and infrastructure in the region.

The 2020/21 survey was partly undertaken during the COVID pandemic which has impacted on some of the results particularly on public transport usage.

Key findings of the report were:

  • Lower frequency of bus and train use in 2020/21 – those travelling at least four days a week by bus and train halved
  • Users who rarely or never use bus/train said COVID was a key factor in why they did not use services – passengers ‘not needing to use’ public transport was the most common reason over ‘not wanting to use’ it.
  • There has been a small increase in cycling - up from 18% to 21%.
  • Satisfaction with affordability and confidence in purchasing best value tickets has improved since last year
  • Overall satisfaction in highways improved - the highest increases were amongst roads and traffic assets, including a 20% increase in satisfaction about levels of traffic congestion.

Results from this survey will be used to inform strategic and operational decision making and measure performance of the West Yorkshire Transport Strategy 2040 and for monitoring the Connecting Leeds programme.

The latest results are here:

Public Perceptions Of Transport Survey 20/21 Summary

Public Perceptions Of Transport Survey 2020 2021

Previous years results are here:

Public Perceptions Of Transport Survey 2019 2020

Public Perceptions Of Transport Survey 2018 2019

Aecom were commissioned to analyse and report on the results of the survey on behalf of the Combined Authority, and their partner, TeamSearch, conducted telephone fieldwork. You can find out more information about AECOM and what they do with the information they collect in their Privacy Notice, available on their website.

More information about our most recent COVID-19 Transport Survey is available here

For more information about this research please contact West Yorkshire Combined Authority Research and Intelligence team (research@westyorks-ca.gov.uk).