Leeds Digital Hub

Through funding from the Leeds Public Transport Investment Programme, this project developed plans for a digital transport hub and call centre in Leeds, which would offer information and access to door to door transport.

The project undertook a research and development stage, with a manual pilot in the Beeston and Holbeck areas to gather further information. The project aimed to match existing spare vehicle or seat capacity from transport providers with currently unmet transport needs in the community. This would address isolation and exclusion through facilitating access to local door to door transport.

The project progressed to Outline Business Case but due to increasing project risks the pilot was closed and funding allocated to the scheme has now been redistributed back into the wider programme. The learning and research gathered to date may inform future related schemes or pilots, should alternative investment opportunities become available.