Bus Station Manager - TS/T12a

Grade I | £28,801 pa | Location Bradford | Permanent | Full time (37 hours pw) | Applications for part time / job share will be considered | Closing date: 16 October 2022 (extended from 18 September 2022)

Bus Station Manager - TS/T12a

Grade I | £28,801 pa |
Location Bradford |

Permanent |
Full time (37 hours pw)  | Applications for part time / job share will be considered 
Closing date: 16 October 2022

The original closing date for this vacancy was 18 September 2022. This has now been extended until 16 October at 23:55. We apologise for any inconvenience this may have caused.

  • Do you want to work for an organisation that values you as an individual?
  • An organisation that will support your professional development?
  • What about an organisation that has Equality, Diversity and Inclusion at the heart of everything that it does?
  • How about an organisation that does all these things and more?
  • Yes? Then look no further than the West Yorkshire Combined Authority! Listen to what our staff say on our 'Life at West Yorkshire Combined Authority' webpage.

We are looking for a friendly, reliable, helpful individual to join our team of Bus Station Managers.  This is a rewarding and exciting opportunity to work with a great team

Do you have a genuine passion for delivering outstanding service and safety standards who can always promote a positive image?

Do you have knowledge of health and safety?

It is an exciting time to be joining the Mayoral Combined Authority. We have a wide variety of exciting projects that we are working on which will help shape the West Yorkshire region.

In 2021 the £1.8bn devolution deal was secured for West Yorkshire. This meant the first Mayor of West Yorkshire was subsequently elected, with Tracy Brabin taking up post in May 2021. The devolution deal and election of the Mayor has enabled us to start to drive up living standards for local communities while tackling the climate emergency and helping to deliver our commitment to become a net zero carbon city region by 2038.

To find out more about the work the Combined Authority is involved with take a look at our latest news stories.

The Role

The person will be a visible point of contact and will be expected to provide a high level of customer services to all users of CA bus stations.

You will be responsible for Bus Station site management, including cleaning, facilities, resources, legislative compliance and coordination of multiple partners, enabling effective operations.  The role will primarily be based at Bradford bus station, but requires flexibility to move to any bus station within West Yorkshire.

On site coordination of operators, drivers and external agencies such as emergency services, local authorities and day to day contact with tenants, retailers and other commercial ventures to provide a seamless service to the customer by building and maintaining productive relationships.

You will be the responsible officer working weekends on a shift basis, the post will also require flexibility in working nights, early/late shifts and bank holiday.

Review the Role profile provided for more information about the responsibilities.

About you

You will be the main focal point within the community, bringing town centre initiatives into the bus station environment and leading on community town/city event coordination so the person we are looking for needs to have confidence and the ability to liaise with people at all levels.

You must have strong team management skills as you’ll be required to directly manage staff and supervise contracted support staff to ensure high standards of customer service are delivered and internal policies and procedures are followed at all times”

You must have good motivation skills to be able to develop your team to ensure targets are achieved.

We need somebody with a high level of health and safety awareness to enforce all aspects of health and safety including quality standards, auditing and accident prevention, and fully understand the legal implications of unsafe working

It is an excellent time to be joining the Combined Authority, following the announcement of a £1.8bn devolution deal that has been secured for West Yorkshire. Devolution will enable us to drive up living standards for local communities while tackling the climate emergency and help deliver our commitment to become a net zero carbon city region by 2038.


Our offer

Alongside a competitive salary, we offer an excellent benefits package including:

  • 28 days Annual Leave (increasing upon years of service) plus bank holidays
  • Generous Employer-Contribution Pension Scheme
  • Free Travel on rail and buses across West Yorkshire with the M-Card (Zones 1-5)
  • Flexible Working Practices with Health & Wellbeing initiatives to ensure you achieve the best work/life balance and career goals.

Have a look at our Employee Benefits webpage to find out more.

To apply

If this sounds like your next role, please upload your anonymised CV, and complete the application form on our application website telling us why you would be a great fit for our role.

Please apply by 11:55pm on Sunday 16 October 2020. 

Further Information

The Combined Authority is passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of people's age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, pregnancy or maternity. or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent. To find out more about inclusivity at the West Yorkshire Combined Authority please visit our dedicated webpage.

Applicants with a disability are guaranteed an interview, subject to the minimum criteria being met.

Candidates will be notified of invitation to interview by e-mail and interviews will be carried out either by phone, video or face to face. If you have any difficulty with the type of interview you are invited to, please inform the recruiting manager at your earliest convenience to enable them to consider an alternative solution.

Please note that whilst it is our policy to recruit at SP1 for all appointments, which is the salary stated above, each role includes career salary progression, with incremental increases applicable in most cases, on an annual basis.

Due to the high volumes of applications we receive, we are unfortunately unable to respond to every applicant. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. We do however thank you for your application and encourage you to continue looking for roles on our Careers with Us website page.

Candidate information will be retained by the Combined Authority for six months unless you make a request for this to be deleted.

Terms and conditions

Applicants are advised that the Combined Authority is currently in consultation with employees and Trade Unions to review the Terms and Conditions of Employment and Staff Benefits.

The detail of the proposals for change, will be discussed with the successful candidate at the point of offer.