Business Rates Account Management Officer

Band 5/6: £19,264 - £22,129 pa 37 hours per week Permanent Based at Britannia House, Bradford City Centre

Advertised on behalf of City of Bradford Metropolitan District Council

Department of Corporate Resources - Revenues, Benefits and Payroll


The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016, requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English.

The criteria under special knowledge and experience on the job profile which is shown in this advert, outlines what level of fluency you will be expected to demonstrate.  Therefore, it is essential that you provide examples in your application.

  • Are you a team player, looking for a rewarding career in the public sector?
  • Are you driven and motivated and can demonstrate enthusiasm and a desire to achieve?
  • Are you able to use multiple IT packages and manage your own workload?
  • Do you possess excellent communication and negotiation skills?
  • Are you able to work between the hours 8.30am to 5.00pm when required?

If you have answered yes then this could be the perfect opportunity for you.

Our Officers are responsible for the maintenance of the rating lists as well as billing, collecting and recovering money owed to the Council (business rates). As well as dealing with letters and emails they handle telephone calls and work in a busy environment dealing with varied matters with a strong focus on accuracy and customer service.

Successful candidates can expect to receive:

  • 25 days per year holiday entitlement (increasing to 30 days after 5 years service) and a further 8 public holidays as well as the opportunity to take extra time off under our flexi scheme
  • The option to work at home, provided the required knowledge level and work targets are met
  • Flexibility around your working hours (subject to the needs of the team)
  • Membership of the West Yorkshire Local Government Pension scheme
  • A city centre working location – within walking distance of the bus and train stations and the main shopping centres.

If you require any further information regarding this post please contact Anne Spruce on 01274 437771 or


Candidates will be contacted by email so please ensure you provide up to date contact details on your application.

An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post. We do not accept CV’s.

Closing date:  22nd May 2022

If you wish to apply for this post please click on the link below: