Travel Centre Team Leader

Travel Centre Team Leader Grade G Salary £21,463 - £24,853 Per Annum Based In Leeds City Centre Closing Date – 22 July 2019

Travel Centre Team Leader

Grade G Salary £21,463 - £24,853 Per Annum

Based In Leeds City Centre

Closing Date – 22 July 2019

The organisation

An exciting opportunity has arisen for an exceptional person who wants to play a leading role in reshaping our local economy and forging better futures for millions of people.

That’s precisely what is on offer at West Yorkshire Combined Authority where a £1bn devolution deal has put the Leeds City Region at the forefront of the Government’s Northern Powerhouse delivery agenda.

The Combined Authority brings together five districts plus York, the business community via Leeds City Region Enterprise Partnership and also takes in the former Passenger Transport Executive (branded Metro. Overall, the Combined Authority covers a population of around 2.5 million people and represents the largest economy outside London.

The role

We are looking to appoint a Travel Centre Team Leader with a passion for making a difference.

Ensure the efficient operation of the Travel Centres through ensuring a high level of customer service to the travelling public in line with the CA’s Customer Care Policy.

Ensure that the Travel Centres sell and/or issue prepaid tickets, passes and permits and issue passenger Information in accordance with laid down procedures.

The person

Educated to A level or have equivalent relevant education

Practical experience of successfully performing in a similar role.

Our offer

We offer an excellent benefits package including access to a generous employer-contribution, local government pension scheme and fully funded travel throughout West Yorkshire by bus and rail with the MCard.  We also offer an encouraging environment that will allow you to achieve your best work/life balance and career goals. 

The Combined Authority’s aim is to attract people from diverse backgrounds to build on our inclusive culture.  We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation. 

Applicants with a disability are guaranteed an interview, subject to the minimum criteria being met. 

We are committed to inclusivity and will consider requests for flexible working including part time and job share arrangements.

For more information about the work of West Yorkshire Combined Authority please visit

Please submit your application by 22 July 2019.

Interviews to be held on 1 August 2019.

Please note that whilst it is our policy to recruit at SP1 for all appointments, each role includes career salary progression, with incremental increases applicable in most cases, on an annual basis.

Given the high volumes of applications we receive we are unable to respond to every applicant, therefore if you have not heard from us within four weeks of the closing date, please assume that your application has not been successful on this occasion.

Candidate information will be retained by the Combined Authority for six months unless you make a request for this to be deleted.

Apply Online

Please read the Travel Centre Team Leader Role Profile before applying for this post.

You can then Apply Here