The Combined Authority commissioned a face-to-face survey to gain insight into use and perceptions of the £2.50 single and the £6 day fare caps (Mayor’s Fares) after the price increases of March 2025, funded by the Bus Service Improvement Plan.
The summer 2025 survey was conducted over 11 weeks from 13 May to 27 July 2025. It follows on from a similar survey conducted in autumn 2024, two years after the launch of Mayor’s Fares, and a smaller online panel survey conducted in autumn 2023.
The results of the survey are a statistically representative sample of the target audience for turn-up-and-go adult fares (ages 19 to 65). Weighting has been applied primarily to residents’ responses by deprivation index, local authority district, age and gender. Secondary weighting was applied based on distance from the postcode point to a bus stop with a frequent service.
