Home | Case studies | Nathan's story: Accessible bus travel that gave him independence

Nathan gets more from his journey

Nathan shares how catching the bus gave him independence and confidence to get out and about in West Yorkshire. Watch his story and plan your own journey.

Nathan has been travelling by bus in West Yorkshire for three and a half years. Accessible buses, supportive drivers and the journey planning app have helped him travel independently. For Nathan, catching the bus is about more than getting from A to B, it has given him the confidence to get out and meet friends on his own terms.

 

Watch Nathan's story

Nathan using his walking aid on a bus

Freedom to get out and about

Nathan enjoys the freedom that comes with catching the bus. Planning his journeys with the app means he can go out on his own to meet friends, without having to rely on anyone else.

This independence has made a big difference to Nathan's life. Being able to plan and take a journey by himself has boosted his confidence and his self-esteem.

Bus travel has given me independence and self-esteem. Nathan

 

Support from drivers and easy-access buses

Over three and a half years of bus travel, Nathan has built relationships with the drivers on his route. They understand his mobility challenges and offer support when he needs it.

The automatic ramps on easy-access buses have also made getting on and off much easier. Nathan says it helps to recognise other regular passengers on his route too, and to feel part of the journey.

I’ve been wanting to get out more and catch the bus more often. I quickly began to realise this was something I could do myself.

Nathan

Nathan pressing the stop bell on a bus

What accessible travel support is available

Accessible buses, automatic ramps and understanding drivers are helping residents across West Yorkshire travel with more confidence. If you're thinking about using the bus more often, support is available to help you get started, including Orange Wallets and Travel Assistance Cards to let your driver know about any extra help you need.

Find out more about accessible travel, including the Blind or Disabled Person's Travel Pass.

 

Search YourWYJourney to plan your own journey across West Yorkshire.

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