Digital access is increasingly essential to everyday life, helping people access healthcare and public services, stay connected with loved ones and find employment opportunities. For many people arriving in the UK, however, digital barriers can make these everyday tasks challenging.
To help address this, One Ummah Community in Wakefield has been working with the Digital Inclusion West Yorkshire programme, supporting more people to gain the skills, confidence and access they need to benefit from being online.
Hear from staff, volunteers, service users and partners about how digital support is helping people access essential services, build confidence, stay connected and improve their wellbeing.
Digital inclusion is about more than access to technology. It is about helping people gain the confidence, skills and connections they need to participate fully in everyday life. Through support from the Digital Inclusion West Yorkshire programme, people are accessing essential services online, staying connected with family and friends, supporting their children's education and exploring new employment opportunities.
This video highlights the difference that devices, connectivity and digital support can make, showing how One Ummah Community is helping people overcome barriers and build brighter futures in Wakefield.
One Ummah supports women, children and families who have settled in Wakefield, helping them build confidence and access essential services. Through support from Wakefield Council's Digital Inclusion team, the organisation has received devices, connectivity support and training to strengthen the digital support it offers to local communities.
The case study explores how access to digital devices and skills is helping individuals:
Register with a GP and access healthcare services online
Stay connected with friends and family across the world
Improve their digital confidence
Support children's education and homework
Access employment support and job opportunities
